BECAUSE EXPERIENCE SHARING IS THE BEST KIND OF WORD VOMIT
Welcome to the Refine Blog
In this episode, I talk about naughty clients and how to redirect them.
We cover the following in our chat:
• Contracted clients
• Non-planning partners that invade our inbox (their moms)
• Giving benefit of the doubt
• Initial redirection and education, all the way to firing them
• What to say and how
• And most importantly, how to prevent them in the first place!
Resources from this episode:
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The best form for keeping things on track & PROVING to your clients that you did, even the PITAs.