BECAUSE EXPERIENCE SHARING IS THE BEST KIND OF WORD VOMIT

Welcome to the Refine Blog

In this episode, I talk about the process of re-onboarding our postponed clients. I cover the nuance of lacking energy and motivation. I also share the things I’ve tried as I get back into as well. This is new for all of us and I’m not claiming to have figured it out, but I do […]

Episode 26: Re-Onboarding Postponed Clients | Refine For Wedding Planners with Amber Anderson

In this episode, I talk all about working in shifts during the wedding day. We cover the following in our chat: What I even mean by this How I got started Shift timing Properly staffing Benefits and “selling” it to your clients Risks and pushback   Grab your Wedding Planning Process Kit and more at […]

Episode 25: Working in Shifts on the Wedding Day | Refine For Wedding Planners with Amber Anderson

In this episode, I talk about the process of firing clients. We cover the following in our chat: Why you might need to fire someone Trying to avoid it How to do it Handling the fallout   Resources from this episode: Check out our email template kits here! Listen to Episode 06: Worst Response to a […]

Episode 24: Firing A Client | Refine For Wedding Planners with Amber Anderson

In this episode, I talk about naughty clients and how to redirect them. We cover the following in our chat: • Contracted clients • Non-planning partners that invade our inbox (their moms) • Giving benefit of the doubt • Initial redirection and education, all the way to firing them • What to say and how […]

Episode 23: Handling Naughty Clients | Refine For Wedding Planners with Amber Anderson

In this episode, I have guest Lauren Chumbley, Co-Owner of Eclipse Event Co., sharing her experience with Partial Planning. We cover the following in our chat: The nuances and grey areas of Partial Planning Best practices Maintaining boundaries How it’s a great upsell option and can be a major cash driver for your business Staffing […]

Episode 22: Partial Planning That Works with Guest Lauren Chumbley | Refine For Wedding Planners with Amber Anderson

In this episode, I talk about Family Assistants and how they can benefit not only your personal life, but your business too! We cover the following in our chat: What a Family Assistant does The cost and how to afford one (spoiler: they actually offset their cost in many ways) How to find one Why […]

Episode 21: Family Assistants – What Are They and Why Should We Normalize Them?

In this episode, I talk about starting a family and navigating pregnancy + maternity leave. This is the longest episode we’ve ever had, but still under an hour. This is a very sensitive topic, with a lot of emotions involved and I recognize that we can all come to the table with differing viewpoints. I […]

Episode 20: Navigating Pregnancy and Having a Baby as a Wedding Planner

In this episode, I’m talking about the needs of pregnant or nursing/pumping wedding pros and guests. This episode is for any and all serving in the events industry, as these are things we all encounter and can do to better in our industry.   We cover the following in our chat: Spatial considerations Timeline considerations […]

Episode 19: Accommodations for Pregnant or Nursing Wedding Pros and Guests

In this episode, I’m talking with my dear friend, Cassie Crudo, about the conflicting balance of going through a divorce while planning weddings for others. We cover the following in our chat: Cassie’s story as a wedding planner experiencing loss through divorce Her self care tips and tactics Talking to your team, clients and other […]

Episode 18: Going Through a Divorce as a Wedding Pro with Cassie Crudo

In this episode, we talk about the importance of couples doing their part and that it’s okay for you to train and hold them accountable to that. We cover the following in our chat: Communicating deadlines and consequences for missing them Incorporating contract reminders into your process How phase-based planning reduces overwhelm How being consistent, […]

Episode 17: Holding Your Couples Accountable to Doing Their Part

The best form for keeping things on track & PROVING to your clients that you did, even the PITAs.

Get my free Wedding Day CYA Checklist